Category Archives: Prison Communication

Securus Technologies connects incarcerated fathers with their kids

Published / by GSM

One of the most brutal consequences of mass incarceration in the United States has been the creation of an entire generation of children that do not have their fathers in their lives. Numerous sociological studies have determined that children that do not have a father figure prison in the home as they grow up are many times more likely to have negative life outcomes. These include becoming incarcerated at an early age, dropping out of high school, engaging in unsafe sexual practices and many other dismal life outcomes that often lead to irreversible vectors down the road of failure.


One of the ways in which this terrible situation is being combated is through Securus’ video visitation technology. As the largest provider of inmate communication services in the country, Securus Technologies has been one of the foremost developers of high-tech solutions allowing inmates and their family members to stay in constant touch. Securus’ video visitation system allows for inmates to stay in face-to-face contact with family members on a nearly constant basis, with calls being kept down to an incredibly low rate of U.S. $0.15 per minute and inmates in many institutions able to contact their family members almost without restriction.


The system allows inmates to place call to their family members from the comfort of their own cells using a device that appears similar to an iPad. The high-definition feed allows for face to face communication, much like what would be experienced during an in-person visitation. Not only has this allowed for inmates to stay in touch with their children, fomenting strong bonds and maintaining meaningful relationships, it has also made prisons much safer.


Inmates who are able to avail themselves of the system have been shown to be much less likely to commit serious infractions at the institutions where they are housed.


Securus Technologies Knows How to Use Technology To Make Our Society Better

Published / by GSM

Securus Technologies is a technology oriented company in the United States. The company is one of a kind, and it offers products and develops software related to criminal justice system. The company was started several decades ago with the aim of helping families connect with their incarcerated loved once. The company relies on the right technology to mobilize some key facets of criminal justice and incarceration. It has developed advanced gadgets that aid in communication within the detention facilities. The headquarters of the company is located in Dallas, Texas and since it was started, the corporation has been receiving positive results from most of its clients. Today, Securus Technologies has expanded to Atlanta, Carrollton, and Allen.


The current Chief Executive Officer of the company is Richard Smith. He is resilient and visionary personnel. Under his leadership, the company has expanded at a very high rate, and today it creates a new product at least once a week. The products are then taken to correction facilities to improve service delivery. The company has a task force of over 1000 people, and it has made an investment of over 600 million dollars specifically in technology, patent, and acquisition.


The enterprise is serving more than 3400 agencies that are directly or indirectly involved with correction, law enforcement, and public safety. The result and the impact that it has made has been remarkable. Securus Technologies conducted a study to access the impact it has on its customers, and some of the responses that it got were heart felting. The response demonstrated the positivity and transformations that the company is impacting. Most of the comments were corrected via emails, letters and phone interviews and they mostly came from the families, law enforcers, and prison officials. The enterprise can be regarded as one of the innovative and dedicated to make our society a better place.


Why Officers Use Securus Technologies in the Prison

Published / by GSM

When you have to work inside of a jail each day, you learn to move around with your head on a swivel because at any moment it could be your last. I work in a crowded prison with many inmates who are serving life sentences and have nothing to lose by causing harm to another. If you introduce drugs into the equation, then you really give the inmates a huge advantage.


Some inmates underestimate the power in these drugs, and once taken, can become several times stronger than they usually are. This makes it very difficult for my team to be able to maintain order because we are already outnumbered, and now we have to take resources from one area to just contain a suspect. This means we have to make a huge effort each day to try and stop the flow of drugs in the prison, and we utilize Securus Technologies in those efforts.


The inmate telephone monitoring system that was installed by Securus Technologies is capable of picking up chatter from anyone on the phones about a number of different subjects. When the conversation of drugs comes up, we are able to now get the alert and spring into action faster than ever before. This makes the entire prison safer for officers, inmates, and even visitors.


This month we were alerted to a call where one inmate was talking about selling prescription drugs in order to raise money to kick up to the gangs in the jail. We closely monitored this inmate and discovered he was one of many being recruited to gangs in jail for protection, but in exchange had to get and sell drugs to other inmates and kick up to the leaders. The call system helped us break up that ring and make the facility safer.


Rick Smith Announced Entry of New Executive to Lead Sales Team

Published / by GSM

In January 2016, Securus Technologies announced there were new additions to its executive team. The company specializes in providing tech solutions aimed at improving public safety, aid in investigations and monitoring activities of those locked in correction institutions. John Bell is the executive who joined the company effective December 30, 2015, to serve in the position of Senior VP of Sales. During that announcement, Securus Technologies’ Chief Executive Officer, Rick Smith said that the company had invested over half a billion dollars to purchase and develop hundreds of equipment and accessories to enhance security and safety in correctional facilities. Through that investment, the company had to restructure its sales team in order diversify their portfolio.

Read more:

John Bell’s Professional Background

John Bell is recognized for implementing programs that transform company’s performance and culture. In his 35-year career, Mr. Bell has built a foundation, which has led to exceptional growth, excellent performance, as well as developing outstanding sales leaders. The sales executive once worked at IBM, NTT Verio, Time Warner Cable, AT&T and Verizon. Mr. Bell earned his undergraduate degree from Holy Cross, and later did postgraduate at Wharton School of Business. Also, he did another postgraduate studies at Kellogg School of Management. Mr. Bell will be responsible for supervising a sales team of 100 professionals.

Mr. Bell became the new boss of the company’s Sales Vice President, Josh Conklin, but he was to retain his executive responsibilities. Both executives were to collaborate together to accomplish the excellent work Josh had initiated, and also focus on other areas to achieve the following important goals:

  • Presenting the company’s products to a larger network of customers ;
  • Reach out more customers through face to face interaction;
  • To fully utilize the company’s tech center, and presenting to hundreds of customers each year; and
  • Creating an effective training program for the sales professionals.

Securus is focusing on ensuring their clients are able to understand as many products and service the company is offering. After doing that, they will attract new clients, and old ones retained, according to CEO Rick Smith. As a result of the changing technology, Securus’ products and services keep on changing, hence the need to have a flexible and dynamic sales team that would evolve and present their products more effectively. The CEO further explained that John Bell’s excellent performance record is what was required at Securus technologies.

About Customers’ Emails and Letters

Many Securus Technologies’ customers have been sending emails to the company, appreciating their services. The customers believe that Securus has played critical role of keeping the society safe. In addition, prisoners and their loved ones are more secure compared to previous years. This is why many clients and the society appreciate services provided by Securus Technologies because they have helped to enhance security. Read more on Wikipedia.Org

Securus Technologies – Collaborating with Public Safety Institutions and Correctional Facilities

Published / by GSM

Securus Technologies is the leading provider of monitoring tools, investigative software and biometric analysis tools for law enforcement agencies and corrections facilities. The company have more than 80 percent of the county jails as its clients and is bringing more jails under its purview to ensure that the public safety is increasing and the crime rate is decreasing. The company is also helping the legal experts to bring people to justice by helping them with proofs through their technical tools for the prisons and the correctional facilities. Securus have also acquired other major companies to expand their offerings to their customers.


Over the years, the company has managed to grow their customer base through exceptional service and by providing them with relevant tools that helped them to monitor their facilities with ease. Their quality service speaks for itself, and their clients do not shy away from appreciating their good work through emails and letters. Securus Technologies receives numerous letters from its clients explaining how they have made their facilities secured and help them manage it with is through these letters that they get the motivation to work hard and provide better tools to their clients.


I work with the Sheriff’s Department and have seen first-hand how technology can help us become more effective. The software from Securus Technologies has helped us bust a number of a drug ring and catch the ringmaster with ease. He was unable to get away and was put into prison because of the proofs that we had against them. This software are easy to use, and I have never seen them giving any problem. Even during its installation, I had the service team give easy to learn instructions with our team. After just a couple of use, all of us had become an expert and use it on a daily basis to solve crimes and bust bad people.



Why Choose Securus Technologies For Communicating?

Published / by GSM

Securus Technologies has been given a positive rating and accreditation by the BBB. Thus, it is imperative to note that they should indeed be considered as being a reliable company that one can depend on for the utilization of optimal communication purposes. Unfortunately, many people are unaware of the barriers that often exists in technologies today. With privacy and security measures as top concerns for any and everybody who conducts any forms of communications through technological means, it is becoming much more difficult to give one’s trust to a communications agency. However, Securus Technologies is one that recognizes the issues that exists in pertinence to privacy and security protocols today, thus, they have created an innovative program that enables people to keep in touch with one another via methods of video conferencing as safely and securely as possible.


Securus Technologies is beneficial for inmates as there are several correctional facilities that have incorporated the program into their communications systems so that inmates may communicate with their friends and/or family if they are for some reason unable to visit during set visitation times. It is a great opportunity for people to keep in touch regardless of the circumstances. If you would like to learn more about Securus Technologies, please do not hesitate to visit the website as they have all of the details one will need to sign up for an account and get started. You will not regret utilizing this program for communications purposes as it has been proven to be an effective way to communicate with one another with protocols of safety and security. The program is easy to use and can be used at any time that is allowed by the inmate’s correctional facilities.


Inmate Call Regulators Now Provide Inmate Calling Features As A Network

Published / by GSM

Don’t miss another minute conversing with the ones you love in a correctional facility by becoming a member of Securus Technologies. There are thousands of people around the world that depend on their network. As they expanded to a network provider, it became important for them to provide the highest standard of customer service excellence to their customers. Their last quarter consisted of 4.3 billion calls and they continue to serve a national network. Many features allow you to get more calling features and spend less of your hard earned money. Staying connected to your loved ones in a correctional facility is important and Securus Technologies is your reliable solution.


They started as an inmate regulation provider, working alongside the Public Utility Commission. Regulation, surveillance, and monitoring are a part of their services. They give you the freedom to talk more and get more features for your money. A few inaccuracies was noted with the Global Tel-Link network and they were quickly corrected. The high regulation standards held by Securus now gives Louisiana customers free inmate calling features for a limited time. They ensure that their clients talk over a secure network that gives them each minute guaranteed under their service agreement.


Securus Technologies Features


Advanced Pay Options


You can get calling features in advance, send photos, or put money on an inmates account in advance. This feature gives you the option of using a credit or debit card to secure your calling features.


Telephone Debit


Telephone debit is a great way to talk to the ones you love with features that can be purchased over the phone. You never have to leave home to locate an authorized agent. They can also be hard to find in a rural area.


You’re invited to become a Securus Technologies customer today.